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The Evolving Times of General Practice

2 new systems have been released, which we hope will improve patient access.

Quick GP Message ©The Elms Practice 2016  is system created to be used either on-line via our website or over the phone, or by filling in a short request at the reception desk, if it is felt that this is the appropriate option for you.

E-Consult is a web-based platform that enables patients to self-manage and consult online with their own GP through their practice website. Part of the functionality is integrated into the clinical software that we already use, so it is easy to use and auditable for patient safety and response times.

With eConsult, patients can use a symptom checker, self-manage, signpost to other services or complete an eConsult for one of 100 common General Practice conditions with their own GP at a time convenient to them, 24 hours a day, 365 days a year.  


In 2014, a six-month study examined the benefits of providing eConsult to 133,000 patients and resulted in a 400-hour reduction in GP appointment time.


E-Consult has shown that 60% of patients were able to resolve their health concerns without visiting a GP.


Community Midwives

We have community midwives, attached to the practice to provide maternity services to our patients. They are happy to give advice and information about care before, during and after pregnancy. Please contact them via Surestart 023 92463633

Community Nurses

There is a district nursing team attached to the practice who works very closely with the doctors caring for patients in their homes. They assess people’s nursing needs and, if required, can make regular visits to help patients in the management of their illness. Their aim is to help patients be as independent as possible. Contact Number 02392466221

Health Visitors

Health visitors are experienced, specially trained nurses whose role is to promote healthy lifestyles. They are part of the health care team. They can be contacted – tel: 023 92 224520. They have specific responsibility for families with children under five years and special needs children up to the age of 19. Health visitors can help with such topics as; Baby & child care – baby clinic-crying babies - breast feeding – baby massage – child development – treating minor illnesses – toilet training. They can also advise on women’s and men’s health issues such as stopping smoking, diet and contraception. With knowledge of the local community they can advise on local facilities and services available to your families.
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