When the surgery is closed

Please note that in an emergency your pharmacist is able to issue a prescription for 3 days drugs.

If you have a problem which you feel cannot wait for routine surgery hours, please telephone our surgery (023 9246 6216 or 023 9246 8413) and listen to the telephone message.  You will be advised to call NHS Service 111. 

For life threatning conditions you should still call 999.

The doctor you consult may feel your problem needs to have advice only. If they feel a home visit is needed they will of course arrange this alternatively, you may be asked to attend their treatment centre.

Emergencies

If you are confronted by a serious problem such as severe chest pain, severe bleeding, collapse or unconsciousness CALL AN AMBULANCE.

Telephone 999 before calling the doctor – we will try to be with you as soon as possible.

Chest Pain

Tight or heavy chest pain spreading to the arms or jaw with nausea, shortness of breath and a feeling of being cold and clammy, may indicate a heart attack. RING 999 immediately and consult your Doctor

Stroke

The main symptoms can be remembered with the word FAST.

• Face - may have fallen on one side, mouth or eye may have drooped
• Arms – may not be able to raise both arms
• Speech – may be slurred
• Time – Call 999