Surgery Times

Opening Hours

The surgery is open 8.00am - 6.30 pm Monday – Friday.

We do not close lunchtimes. 

Consulting Times

We have an appointment system and the doctors are available for consultation at the following surgeries:-

Commuter Clinic

We also hold a pre-bookable clinic from 6:00pm – 8:00pm Tuesday evenings & alternate Wednesday evenings. The reception desk will be open for patients to book appointments, collect & leave prescriptions & make enquires.

However, please note: there are no Practice Nurses in attendance at this time for routine tests or procedures.

Appointments

If you have a problem that needs to be dealt with that day, explain this to the receptionist and you will be seen that day. The practice operates a system of nurse triage for some same day clinics. Clearly if your problem merits the attention of your GP this will be delivered during the same consultation to promote seamless care and obviating undue delay.

If you have booked an appointment in advance and cannot attend please inform the surgery so someone else can use this space.

We will endeavour at all times to treat patients courteously, respectfully and help them negotiate the complex care pathways currently operating in the NHS.

Home Visits

We are pleased to visit you if you are too ill to leave home. You can ask for a visit by telephoning the surgery. It helps us to plan our calls if you telephone us between 8 am and 10.30am. The receptionist will ask for details of the problem so that the doctors can plan their calls accordingly. If the matter is urgent it is even more important to know why – urgent calls can, of course be accepted at any time. We are always anxious to see very ill children promptly. The receptionist may ask you to wrap the child up and bring them round to the surgery by car or in a taxi so they can be seen without delay. This applies to just about any sick child, even when they have a fever. This helps us to put your mind at rest without the need to disrupt surgeries by visiting you at home when it is quicker and just as feasible for you to come over to see us.

Telephone Advice

If you need advice from the doctor please explain this to the receptionist. She will advise you of the best time to speak to the doctor or nurse or may take your telephone number so that when the doctor has your notes to hand and has finished surgery you can be contacted and your problem discussed.