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The Evolving Times of General Practice

2 new systems have been released, which we hope will improve patient access.

Quick GP Message ©The Elms Practice 2016  is system created to be used either on-line via our website www.theelmspractice.co.uk or over the phone, or by filling in a short request at the reception desk, if it is felt that this is the appropriate option for you.

E-Consult is a web-based platform that enables patients to self-manage and consult online with their own GP through their practice website. Part of the functionality is integrated into the clinical software that we already use, so it is easy to use and auditable for patient safety and response times.

With eConsult, patients can use a symptom checker, self-manage, signpost to other services or complete an eConsult for one of 100 common General Practice conditions with their own GP at a time convenient to them, 24 hours a day, 365 days a year.  

 

In 2014, a six-month study examined the benefits of providing eConsult to 133,000 patients and resulted in a 400-hour reduction in GP appointment time.

 

E-Consult has shown that 60% of patients were able to resolve their health concerns without visiting a GP.

 

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