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The Evolving Times of General Practice

2 new systems have been released, which we hope will improve patient access.

Quick GP Message ©The Elms Practice 2016  is system created to be used either on-line via our website or over the phone, or by filling in a short request at the reception desk, if it is felt that this is the appropriate option for you.

E-Consult is a web-based platform that enables patients to self-manage and consult online with their own GP through their practice website. Part of the functionality is integrated into the clinical software that we already use, so it is easy to use and auditable for patient safety and response times.

With eConsult, patients can use a symptom checker, self-manage, signpost to other services or complete an eConsult for one of 100 common General Practice conditions with their own GP at a time convenient to them, 24 hours a day, 365 days a year.  


In 2014, a six-month study examined the benefits of providing eConsult to 133,000 patients and resulted in a 400-hour reduction in GP appointment time.


E-Consult has shown that 60% of patients were able to resolve their health concerns without visiting a GP.


The Elms Practice, Hayling Island Health Centre

The Elms PracticeThe Elms doctors' surgery on Hayling Island provides the highest quality healthcare to patients in the area. Our doctors, nurses and all our other staff are dedicated to offering a professional service and this surgery website will help us to keep all our patients up to date with news and information about our practice.

As well as a source of information about our practice, the staff and the services we provide, we hope you will use this website as a useful resource for other health-related information. Please have a look around and do send us some feedback if you like. We can use your ideas to improve our online services and further develop the content of this site.

Opening Times

The surgery is open from 8.00 am – 6.30 pm Monday to Friday and we offer evening commuter clinics on Tuesdays and Wednesdays. We  do not close lunchtimes. For full details of consulting times and extended hours, and the new E-consult see the appointments page. 

*eConsult and Quick GP Message©The Elms Practice 2016 * Quick GP Message

Please click on the appointments tab (top left hand corner), for instruction and details of these new and exciting patient access system


All Surgery rooms are located on the ground floor and there are automatically opening doors at the Surgery entrance.

Update your personal details 


Repeat prescriptions

You can order repeat prescriptions on line through this site click here. This is for ALL ages from 0 yrs. This is called the "Patient Access" website where you can look at many area's of your own Medical records as well as order repeat prescriptions.Please come in to the Surgery to collect a News letter or leaflet regarding this service.
If you have been seen in an outpatient appointment at the hospital and they have given you a prescription, it must be dispensed by the hospital pharmacy. We are unable to issue you with a GP prescription for the items.



(Site updated 15/09/2016)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
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